Rental

Dec 27 2017

Buy and Sell New and Used College Textbooks #how #to #find #rental #homes

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returns made easy

For purchased or rental books returned for a refund

Our goal is to minimize your textbook costs and provide you with the best online shopping experience possible. That’s why our return process is easy and straightforward.

PLEASE NOTE: Refused shipments or returned packages can take several weeks to reach our warehouse. Once your return has been received and processed, we will issue credit back to the credit card or voucher certificate you used to place your order. Please allow four weeks for final credit to post to your account.

Standard Return Policy

Purchased items can be returned to us for a full refund in the amount of the merchandise price paid less a 10% restocking fee, so long as the following conditions are met:

  • Item was not purchased on our marketplace.
  • Item purchased within 30 days of your order confirmation.
  • Item was not sold as “Non-returnable”.
  • If the item is “consumable”, for example a one-time-use access code, it has not been opened or used.

Use the field below to pull up return instructions specific to your order:

All retail books in your order were sold as NON-RETURNABLE. This status was noted during the checkout process and on your order confirmation page.

Important: You may not return NON-RETURNABLE items to TextbookX.com.

You can try to sell your unneeded books on our marketplace. Click here for details.

Your order contains at least one item that was sold as NON-RETURNABLE. This status was noted during the checkout process and on your order confirmation page.

Important: You may not return NON-RETURNABLE items to TextbookX.com.

You can try to sell your unneeded books on our marketplace. Click here for details.

We were unable to locate your order to provide specific return instructions. Please see your packing list for more information on how to return your order, or contact customer service

The return privileges for this order have expired; books on this order can no longer be returned to TextbookX.com.

You can try to sell your unneeded books on our marketplace. Click here for details.

Your order contains at least one marketplace book (from a private seller) and at least one retail book (from our own warehouses). Note that the return procedures are different for these items.

To initiate a marketplace return, you must first contact your seller. Please, do not return marketplace items to us, as you will not be refunded for them and the books will be returned to you at your own cost.

To return a retail item to us, make sure that your order meets the above requirements, and then send to us using the label included below.

To return a retail item to us, make sure that your order meets the above requirements, and then send to us using the label included below.

Your order contains only marketplace books, which were purchased from private sellers.

Important: You may not return marketplace items to TextbookX.com.

To initiate a marketplace return, you must first contact your seller.





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